Legal Document

    Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

    Last updated: January 2025
    TradeCore Group Limited

    Introduction

    TradeCore Group Limited ("we", "us", or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tradecore.com or use our services.

    Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

    Information We Collect

    We may collect information about you in a variety of ways:

    Personal Data

    Information you voluntarily provide when registering, expressing interest in our services, or contacting us. This may include your name, email address, phone number, company name, and job title.

    Usage Data

    Information automatically collected when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

    Cookies and Tracking

    We use cookies and similar tracking technologies to track activity on our website. For more information, please see our Cookie Policy.

    How We Use Your Information

    We may use information collected about you for the following purposes:

    • To provide, operate, and maintain our website and services
    • To improve, personalize, and expand our website and services
    • To understand and analyze how you use our website
    • To communicate with you, including for customer service and support
    • To send you marketing and promotional communications (with your consent)
    • To detect and prevent fraud and other harmful activities
    • To comply with legal obligations

    Disclosure of Your Information

    We may share your information in the following situations:

    • Service Providers: With third parties who perform services on our behalf
    • Legal Requirements: To comply with applicable laws, regulations, or legal processes
    • Business Transfers: In connection with a merger, acquisition, or sale of assets
    • With Your Consent: For any other purpose with your explicit consent

    Your Rights

    Depending on your location, you may have certain rights regarding your personal information:

    Access & Portability

    Request access to your personal data and receive a copy in a portable format.

    Correction & Deletion

    Request correction of inaccurate data or deletion of your personal information.

    Restriction & Objection

    Request restriction of processing or object to certain uses of your data.

    Withdraw Consent

    Withdraw consent where we rely on consent to process your personal data.

    Data Security

    We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

    We implement industry-standard security practices including encryption, secure data storage, and access controls to protect your information from unauthorized access, use, or disclosure.

    Data Retention

    We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.

    International Transfers

    Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the UK and process it there.

    Changes to This Privacy Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

    Contact Us

    If you have any questions about this privacy policy or our privacy practices, please contact us at:

    Email: privacy@tradecore.com

    Address: 201 Haverstock Hill, Second Floor, London, NW3 4QG, United Kingdom

    We value your privacy

    We use cookies to enhance your experience. Read our Cookie Policy.